In addition to supporting systems AEC has installed, we provide support for existing equipment. Because we work with equipment from many manufacturers, AEC will have engineers on staff with experience on your equipment. We understand the manufacturing environment and are responsive to requests on short notice. On numerous occasions we have been called in on short notice, at inconvenient times of the year, to repair or complete system work where other providers have failed.

In addition to providing service calls, AEC has provided the following services to our customers:

• On call pager/cell phone support for existing processes
• Remote troubleshooting and diagnostics of installed equipment
• Software or hardware training of plant maintenance or engineering staff